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Hitarth DholakiyaUi/Ux Designer

Complex systems, made usable

I design the software people depend on every day. Complex B2B products where the workflow is intricate, the business rules are unforgiving, and nobody using it got to choose it.

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What I do

Where I am useful

  1. 01

    Enterprise workflows and information architecture

    Multi-step processes with approvals, states, and exceptions. Untangling what the screens should be before drawing any of them.

  2. 02

    Permission and role-based systems

    Who can see what, who can approve what, and what happens at the edges. The part most products get wrong late and expensively.

  3. 03

    Operational dashboards

    Screens people watch all day. Deciding what actually belongs on them and what is noise.

How I work4 moves

Understand it, then draw it

  1. 01

    Read the system before drawing it

    On the payments project most of the week went on understanding, not screens. Commissions, returns, approvals and transfers looked like four processes and were one number, recalculated. Once that was clear the screens mostly fell out of it.

  2. 02

    Find the boundary and say it out loud

    The workforce project generates payroll inputs and does not calculate payroll. Naming that boundary early decided what every screen was for, and kept an existing engine out of scope instead of half-rebuilt.

  3. 03

    Design the state between success and failure

    The happy path and the error path are the easy two. A half-applied bulk job, an approval nobody owns, a day the system cannot resolve — those are where operational tools actually hurt, and they get designed on purpose.

  4. 04

    Do not let the interface outrun the data

    A grouping that exists only on screen has to be maintained by hand forever. If the data model does not have the object, the interface does not invent one — it does the grouping as a view and says so.

Skills

Only what this site can point at

Design
  • Workflow and information architecture
  • Interaction design
  • Design systems
  • Figma
Systems
  • Permission and role models
  • State machines
  • Data models and schemas
  • Bulk and exception handling
About

Why this work

Argument

Enterprise design is data models, permission hierarchies, state machines and edge cases. A computer science background pays here rather than being a detour: reading a schema and arguing with the backend engineer is most of the job, and it is what makes the difference between a design that survives implementation and one that gets quietly simplified.

I build front end as well. That is not the pitch — it matters to you only as designs that hand off cleanly and survive contact with your engineers, and as the fact that this site is the same hands.

Domains

Procurement and vendor management · marketplace payments · manufacturing workforce and payroll operations